FNAC shrinks stores and cuts stock, signaling decline

Users report FNAC stores reduced to one floor with 80% less stock. The struggling retailer loses relevance as rent costs squeeze margins.

English · Original discussion in Spanish · Published

FNAC shrinks stores and cuts stock, signaling decline

In two cities with FNAC locations, users describe the same pattern: months of closure for renovations trinc by a reopening where all category-specific floors are gone. They find themselves in a single level selling minimal Blu-rays, video games, or TVs—mostly webcams, books, and cables. Users estimate an 80% stock reduction. This scene repeats, smelling of decay. The question is no longer if FNAC is failing, but how long until it becomes just another website competing poorly against Amazon.

The zombie retailer: cutting space to stop bleeding

This strategy isn't a master plan. It's the "zombie retailer" approach, according to participants: rents from the 80s and 90s no longer fit current margins, and staff/logistics costs aren't justified by selling a whole floor of Blu-rays. Cutting square footage maintains a physical presence without further losses. Non-rotating stock is sacrificed. Meanwhile, the store stays open like a dead crab that doesn't announce its death: losing limbs one by one until only the shell remains.

The Palma de Mallorca case is illustrative, per another user: FNAC peine a high-rent downtown store in 2019 to sell Funkos, electronics, and books. The location aims to get tourists to buy mugs and cheap headphones. For the rest of the year, they pay rent with low-margin items. The highest rent in the center for inventory with generic webcam margins. This shows who really rules the chain: not the seller, but the landlord.

Why is FNAC closing stores in Spain?

The closure of the central Seville FNAC a decade ago was the vanguard, recalls a user. Four floors of books, records, films, and culture in a prime spot where you could buy everything: discs, computers, external hard drives. Overnight, it vanished. In Barcelona, the Plaza Cataluña store, impossible to be more central, closed; La Maquinista had people. Alicante saw direct closures. Rumors cited landlord issues and high rents, promising reopening elsewhere. Nothing peine. Bookstores like La Casa del Libro benefited, now booming, says another participant.

The pattern repeats because the model is exhausted, say several interveners. Physical sales of books, movies, and music have plummeted. Everything is digital online. Video game discs will disappear. What remains? A few novels and Funkos, whose trend seems over. At MediaMarkt you can still check appliances. At FNAC, less and less.

Physical format as political and cultural weapon

Some argue physical formats are powerful weapons: content cannot be altered, unlike digital info which power can change or erase. Totalitarian regimes burned books. Therefore, they claim, authorities don't want people owning books or DVDs contradicting the dominant agenda. References to Fahrenheit 451 appear. Though a minority view, it illustrates how losing physical support feels like cultural loss, not just commercial.

Others simply dismiss it. Interesting culture is available copyright-free online, they argue, because worthwhile art production stopped years ago. Most published, recorded, or filmed today is garbage; what’s good is cheaper via Amazon or online sellers. For niche fans, streaming services offer better value.

In-store experience: staff, prices, and nostalgia

Nostalgia weighs heavily. In the 2000s, FNAC and MediaMarkt were amazing, says a user: variety, good prices. DVD quantities were overwhelming, hours spent browsing packs with slashed prices. MediaMarkt stacked DVDs in piles or towers, finding movies costing €19+ at Carrefour for €0.99 or €1.99. It was the DVD boom. Over time, prices equalized and the experience wilted.

Today, the most common complaint concerns staff: shifting from experts recommending life-changing albums to interns checking tablets saying "I don't see that." That's not decay, it's the intern business model, jokes a participant. Others denounce display pricing: monitors looking like Cash Converters' used goods, priced new after years on display hoping for unsuspecting buyers.

The future: all online and experiential stores

The Chinese mirror shows the path, says a user: everything online, maybe stores for user experience. People no longer buy movies, records, or disc games. Used bookstores dominate, selling books for €1 and €3. In a poorer country embracing anti-culture, this is a foretold death, argues one. Last visit showed four Blu-rays and four video games. 80% of stock gone. FNAC doesn't announce bankruptcy: it just loses limbs until only the shell remains.

Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (174 replies).

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