Miele or LG: the math that sinks the 1,500-euro washing machine

A Miele costs €1,500 and an LG €480. Owner reports on durability and repairs cast doubt on whether the premium is ever recouped.

English · Original discussion in Spanish · Published

Miele or LG: the math that sinks the 1,500-euro washing machine
Miele at 1,500 euros: the math doesn't add up

A Miele washing machine today costs around 1,500 euros. An LG Direct Drive, between 370 and 480. The first boasts of lasting thirty years; the second, of holding up for twelve with a family of four and stain-prone kids. The question isn't whether Miele is a good brand. It's whether the thousand-euro premium is ever recouped. And the arithmetic, with the testimonials on the table, doesn't add up.

The case that opens the discussion is a Miele with three decades of service whose drain pump was recently replaced: after thirty years, spare parts were still available. That's the German brand's ironclad argument, parts availability as proof of longevity. The problem comes when you look at the other side of the counter.

The bearing that costs 350 euros and the 300-euro washing machine

One user tells of a Miele that cost a fortune and started making noise during the spin cycle. The service department ruled it needed new bearings: 350 euros in 2012. He didn't repair it. He bought an LG at Carrefour for 300 euros and it lasted twelve years. His conclusion is the most painful one: bearings should last 20,000 hours, and his gave out after a thousand-odd. No quality there.

That's the crux of the matter. Longevity isn't measured by the appliance's age but by drum hours and the cost of keeping it alive. And the bearing is the part that fails first, around eight or ten years with normal use. If the tub is sealed or molded onto the shaft, the repair costs half a washing machine or is simply impossible. Some put it bluntly: the brushless inverter motor is objectively better, but the trap isn't in the motor, it's in the bearing.

Why isn't the German brand built like it used to be?

A suspicion runs through the whole conversation: German products have cut back on quality control. One participant says he bought a Bosch fridge and hob and a Siemens dishwasher five years ago: he's already replaced the hob, the fridge has broken plastic and cracks in the liner after two repairs, and the dishwasher is accumulating rust on the front. His verdict, no sugarcoating: expensive junk.

The explanation going around is that the appliance business at Bosch and Siemens isn't what it used to be, and that production has been moved elsewhere. Against that, Bosch's structural defense as a company: nearly 94% of the capital belongs to a nonprofit charitable foundation and voting rights are separated, which guarantees long-term independence. Nice on paper. Irrelevant to the person with the fridge humming in the kitchen.

The real map of brands: who makes what

This is where the article gets interesting, because the conversation exposes the sticker game. Balay is BSH, the German group's entry-level line, with a plant in Zaragoza and reasonable service. Fagor hasn't belonged to Mondragón since 2013: the brand ended up with a holding company that designs it, slaps on the logo and subcontracts, and what's sold under a Basque name comes out of Poland. Beko and Vestel share a platform depending on the batch. Saivod is El Corte Inglés and switches manufacturers by season. Infiniton is an importer with no factory. Winia is the old Daewoo renamed, not a white-label brand.

And Cecotec doesn't manufacture anything: it buys the low end of the Chinese catalog and puts its logo on it. It's not the same gadget with a different sticker; it's that factory's low-end line, with low-end specs. The only real difference between brands, according to one participant, is quality control. And price.

The alternative nobody disputes: cheap and disposable

The use-and-toss approach is gaining ground. There are washing machines for 140 euros, and those who buy them know they'll last a few years. Against the 1,500 premium model, the math is simple: five or six cheap appliances cover more than two decades for less money, with the risk that the expensive one turns out bad anyway. The brand mentioned as the benchmark for ruggedness is Estimulante ilegal Queen, the one installed in American apartment buildings, built to wash through seven lifetimes.

The closing argument comes from no brochure. It comes from a question that remains unanswered: if the build quality is so good, why is the first part to fail the one that can't be replaced?

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Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (105 replies).

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