SOS swaps its falleras for an ear of wheat, still silent on rice origin

SOS has replaced its two falleras with an ear of wheat after complaints that its rice is not from Valencia, but the packaging still fails to declare where the grain comes from.

English · Original discussion in Spanish · Published

SOS swaps its falleras for an ear of wheat and still won't say where its rice comes from

Rice company SOS has changed its logo. Out go the two falleras, in comes an ear of wheat. According to information released by FACUA Comunidad Valenciana, the reason is the controversy over the non-Valencian origin of its rice and a label that, to date, does not specify where the grain is grown. In April, the consumer association filed a complaint with the Dirección General de Comercio y Consumo (the trade and consumer affairs authority of the Valencian regional government) asking it to investigate the labelling practices of SOS and La Fallera. As of this writing, neither the authorities nor the companies had responded.

The graphic gesture does not solve the underlying issue. Removing the falleras eliminates the evocation of Valencia's rice-growing tradition, but leaves untouched the question every shopper asks at the shelf: where does this rice come from? The rules do not require declaring the origin when the product comes from the region itself, and FACUA believes companies should add it anyway for the sake of transparency. The association goes further and points to a structural problem: the Generalitat, according to its complaint, is the only regional government that does not carry out official checks on food quality and labelling.

What the ear of wheat changes, and what it doesn't

The rebrand is cosmetic in the most literal sense. The commercial presentation of a food product — its graphic elements, symbols or names — can shape buyer expectations, especially when it evokes a region with a recognised food tradition. That is FACUA's point: the image of two women dressed as falleras conjured up Valencia's rice-growing tradition and could lead people to believe the rice was grown in the region. The ear of wheat is neutral. It informs no one. It simply stops hinting.

Some argue the real problem is not the drawing but the absence of the words "Valencia" or "Spain" on the back of the pack. Others point to something more uncomfortable: a company moving rice at massive scale blends grain from several growing regions, including imports, and declaring the origin would force it to raise prices or give up volume. The calculation doing the rounds in the sector is that guaranteeing Spanish origin would make the product more expensive and push it out of the price band that sustains its supermarket market share.

The rice that is Spanish but not from Valencia

Part of the round rice SOS sells is of Spanish origin, but not Valencian: the company buys from every growing region. Specifically, some of the grain reportedly comes from the Guadalquivir marshes, harvested in La Puebla del Río and Isla Mayor and processed in San Juan de Aznalfarache. It is Seville rice. Another portion is imported from Asia, and there lies the crux: if origin had to be declared, the blend would be exposed.

Consumers who want guaranteed Valencian rice have alternatives. Supermarket chains within the region itself sell rice with a protected designation of origin at a lower price than the big brands. And anyone cooking paella for six can pay barely fifty cents more to use Albufera, Senia or J. Sendra instead of an Asian import. The price difference is marginal; the difference in information is enormous.

The labelling paradox: sunflower seeds with no sunflower field

The rice case is no exception. With nuts and sunflower seeds the pattern repeats: bags declaring "origin: outside Spain" without naming the country, or referring shoppers to a website for details that should be on the pack. Several seed brands that include a paper bag for the shells share a supplier in Granada, but the raw material comes from outside the European Union. The buyer pictures a sunflower field and buys a supply chain nobody tells them about.

The underlying complaint is always the same: the food industry operates at the edge of the law, and what is legal is not always transparent. Accurate, clear and sufficient information is a consumer right, FACUA reminds us. The problem is that without inspections that right is not worth the paper it is written on.

The oversight vacuum left by the authorities

FACUA's complaint is not aimed only at the companies. It calls out the Generalitat Valenciana for failing to carry out official checks on food quality and labelling, an absence that leaves consumers with no way of knowing whether producers are providing all the information the law requires. The association wrote to the rice companies asking them to clarify the origin of the rice they sell. No answer. It also sent the complaint to the Dirección General de Comercio y Consumo in April. No answer.

Meanwhile, the market keeps running on the information available: whatever the manufacturer decides to print. And the shopper, standing at the shelf, decides based on what they see. An ear of wheat tells them nothing. A fallera used to tell them too much.

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Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (119 replies).

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