Warning! Serious Matter! New Email Scams Emerge

Over half a million euros lost to scams cloning emails and WhatsApp. Learn how to protect yourself from this financial fraud.

English · Original discussion in Spanish · Published

Hackers are using emails and WhatsApp to defraud companies, altering bank details and diverting funds.

## The Account Certificate Scam

Cybercriminals have found a new way to empty bank accounts: identity theft through email and instant messaging. The method is as simple as it is effective. Attackers gain access to a company's email credentials, also cloning the associated WhatsApp number. From there, they monitor communications, waiting for the opportune moment to strike. When they detect a significant transaction, such as a merchandise purchase or a payment to a supplier, they send a modified account certificate, often with an altered bank account number. The client, trusting the authenticity of the document received through a channel they believe is secure, makes the transfer, but the money ends up in the hands of the scammers instead of reaching the legitimate recipient.

## Economic Impact and Mistrust

This type of fraud has caused millions in losses. A recent case reveals how one company lost over half a million euros in just two weeks due to these scams. A specific example is a city council that lost **€240,000** on an order, with the merchandise already loaded and ready for shipment. The situation creates considerable chaos, forcing affected companies to absorb the loss of merchandise and face lawsuits and profound mistrust from their clients. Recovering the money is an arduous and, in many cases, uncertain process.

## Protection and Prevention Measures

Faced with this growing threat, companies are forced to take drastic measures to safeguard their assets. This includes adopting secure password systems and modifying the company's website, to hiring cybersecurity protection and surveillance services, which represents a considerable investment. Mistrust has become so ingrained that the recommendation is clear: any communication involving changes to bank details, especially if received via WhatsApp or email, must be validated through other channels, preferably in person or by direct phone call with the usual contact person. A physical account certificate, issued directly by the bank, has become a key document for verifying the authenticity of bank accounts.

Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (2 replies).

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