Spanish bakery loses 14 permanent staff in two years

A Spanish bakery saw 14 of its 45 permanent employees leave voluntarily in two years, highlighting the hidden costs of high turnover and poor retention.

English · Original discussion in Spanish · Published

Spanish bakery loses 14 permanent staff in two years
Spanish bakery loses 14 permanent staff in two years with no management response

Is it normal for a company to lose a third of its permanent workforce in two years while management looks the other way? In a specific area of a food industry bakery employing around 45 people on indefinite contracts (contrato indefinido), 14 have left during this period, according to a forum user with direct knowledge of the case. This is compounded by temporary workers who do not renew their contracts: approximately 20 per year, as reported. The narrator's cousin had wanted to leave for over a year and eventually resigned due to physical and mental burnout.

The question is not why people are leaving. It is why those with decision-making power do not seem to consider this a problem.

Quitting permanent roles: the signal companies ignore

An indefinite contract was, until recently, the baseline of the labor market. Giving it up without another signed offer is a decision almost no one makes on a whim. When 14 people do so in two years within the same department, the pattern stops being coincidence and becomes a diagnosis.

The case at the heart of this story has all the classic ingredients: shifts defended by staff because night work pays more, an environment no one describes as positive, and management that simply fills vacancies when someone leaves. The narrator’s cousin departed despite receiving two salary raises this year and a pending increase for next year. In other words, they did not leave for money. They left because they could no longer cope.

Some argue the problem lies with workers, claiming people do not want to work and always blaming others. This is the self-criticism that never arrives. Others respond with uncomfortable data: in sectors like food, construction, or hospitality, conditions have long been sustained by the premise that there will always be desperate individuals willing to accept them.

The market changed, but companies didn't notice

The most repeated argument in the analysis is that the labor market no longer functions as it did a decade ago. With lower unemployment in some sectors and more options for workers, the old strategy of squeezing employees until they break is exhausted. A consultancy close to the narrator reports quarterly profits comparable to pre-crisis levels across the board. Companies are not struggling; they are complacent.

The issue is not a lack of candidates. It is a lack of willingness to change what drives people away. Calculations circulating in the sector suggest that production losses or the departure of key personnel can eat into a significant portion of gross profit, which in the food industry ranges between 3% and 10%. When an indispensable worker leaves, some companies take years to recover. Some even end up paying former employees externally to train their replacements.

The paradox is that this cost does not appear on the income statement as a direct loss. It appears as turnover, dismissed as "the way things are." Meanwhile, those who remain look around and do the math.

The real cost of failing to retain: training, waste, and clients

In a small business, increased production waste can wipe out much of the profit. In a bakery, production cannot be improvised: shifts, machinery, and fermentation times are critical. Each voluntary resignation implies training needs, learning curves, and errors paid for in lost product. If the departing employee was essential to keeping the shift running, the gap is noticeable.

The narrative from those who stay is always the same: the best talent leaves, while those who cannot find alternatives or are unable to move remain. Management interprets this inverse selection as stability. It is not stability. It is resignation with an expiration date.

Some describe the phenomenon as a jungle where you either consume or are consumed, antiestéticaturing bosses who fail to assert authority, colleagues who slack off, and a general sense that effort goes unrewarded. In this context, the indefinite contract ceases to be a prize and becomes a trap: tying you to a place you want to flee.

The question the company fails to ask

No one responsible for these 45 people has taken visible action. There is no retention plan, no review of conditions, and no public self-reflection. The machinery keeps running because there is always someone willing to walk through the door just vacated by another.

This works until it doesn’t. And when it fails, the company discovers that the problem was never the people. It was the refusal to see the issue earlier.

Meanwhile, the one who left sleeps better. In a labor market that prides itself on modernity, this remains the most honest indicator of all.

Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (142 replies).

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