Fired for exposing the coffee margin: from 20 cents to 5 euros
It is no secret that bar coffee costs far less than what you pay. Or it wasn't, until an employee of a hospitality chain said it on TikTok with his face visible: coffee costs 20 cents and sells for 5 euros. Available information indicates the disciplinary dismissal was deemed justified and the judge sided with the company. And here begins the real debate.
The coffee equation: margin, costs, and other accounts
The raw data is impressive. A product sold for 5 euros that costs 20 cents leaves a 2,400% margin on the raw material. But that figure, turned into a headline, forgets everything else:
- Rent, electricity, water, and maintenance
- Salaries, Social Security contributions, and GDPR compliance costs
- Insurance, taxes, amortization, and the inevitable bite of the State
Those who work in hospitality know that coffee has the highest margin on the menu, and that this margin pays for everything else that isn't sold. Bars are not NGOs, as some remind us with irony: if coffee were sold at cost, there would be no waiters to pay.
Justified dismissal: it's not the margin, it's having revealed it
The dismissal didn't come from selling expensive coffee, but from revealing internal information the company considers strategic. In Spanish labor law, disclosing business accounts can constitute a breach of contractual good faith, a classic cause for disciplinary dismissal. Publishing it on TikTok turns the complaint into evidence.
Some argue the company punishes the messenger instead of reviewing its pricing policy. On the other side, it is argued that no employee has the right to turn customers against the business that pays them. The core issue is whether the employee had the right to denounce what he considered price abuse, or if by doing so he broke the trust required by his contract.
The precedent of the coffee thrown away
Meanwhile, justice offers textbook cases for both sides. The Superior Court of Justice of the Basque Country ruled a supermarket worker's dismissal unjustified after he consumed three coffees destined for the trash, valued at €0.99 each. The court found no misappropriation and noted he hadn't been warned about the prohibition.
Almost a mirror image: if drinking discarded coffee isn't grounds for dismissal, is revealing how much it costs to produce one? For now, the answer is yes, provided the company proves damage to its image. Proportionality, as almost always, is decided in court.
Between hero and reckless
The character divides opinion. For some, he is a modern Robin Hood; for others, a guy who didn't understand that his salary is paid by the very margin he denounced. Some even calculate how many coffees must be sold to pay a wage, while others respond that the problem isn't the price, but the feeling of overpaying. Comparisons with Starbucks and the €6.95 cup at a theme park close the circle: nobody pays 5 euros for the coffee, but for the venue, the light, and the experience.
The coffee margin is no secret. It is the basis of the system. The problem was saying it out loud, in a format that allows no nuances. How long will it take before someone makes the same mistake again? For now, that question doesn't fit in a TikTok.