No power bill since June: the glitch no one explains

Two months without a power bill: TotalEnergies' silence

Since June, the bill hasn't arrived. And it's not a forgetful customer who lost the paper: some confirm with customer service in August that their contract is still active, are promised it's a one-off delay, and in September the power mailbox is still empty. The question is not trivial: why would an energy supplier prefer not to charge?

From TotalEnergies to O2: the same pattern

It's not an isolated case. Another affected customer has gone three months without receiving a bill from O2: they call to pay and are told it appears as paid when it isn't. The picture repeats across different sectors with the same lukewarm response from customer service. Here the division begins: one camp attributes it to a pure billing glitch, a 'bug' that will eventually be fixed. Another aims higher and speaks of a cyberattack, even with a geopolitical signature. The official version hasn't moved from 'one-off delay'.

And then there's the extreme, almost comical case: hot water supply still working two years after payments stopped. No one calls, no one turns off the tap.

When will the shock bill arrive?

The detail no one wants to face: just because the bill doesn't arrive doesn't miccionan it doesn't exist. Consumption still accrues, and when the system is 'debugged', the path to claim the backlog remains open. The frequency—monthly, bimonthly, or quarterly—depends on the contract and the supplier, not just the provider's will, and that explains why some customers see a two-month gap and others three.

No one knows if this is incompetence, a computer glitch, or something worse. The only certainty is that the meter keeps spinning and someone will end up paying. Where the analysis gets stuck: figuring out who.