You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.
How long and how much money before shutting down a business
One month open, 200 daily visits and abandoned carts: how much time and money you have to lose before closing an online business, according to the experience of those who…
How long to hold on before giving up on the business
How long should you wait before closing a business? How much money should you lose? The question comes from someone who has been running a dropshipping online store for a month, with 200 daily visits, abandoned carts every day, and a growing sense that the entire country has become a wasteland of customers without a penny. The answer they get is not the one they expected.
The starting point is an intermediary business set up after months of struggles with setting up the website, coding, banks and suppliers. Their own diagnosis: advertising performs at less than a quarter of what it did years ago, distributors are not restocking, and some demand minimum purchases of 300 euros to fulfil a 30-euro order. The result: "pyrrhic" sales and a half-empty catalogue.
The six-months-of-losses mantra
The first answer to arrive is a classic: before six months, it's all losses and expenses. The second is harsher: in one participant's opinion, the business should already be closed and should never have been invested in at all, because it assumes things will work like before the pandemic, and that is simply not the case.
The underlying argument is structural. The manufacturer-distributor-retailer-customer chain has broken down: the retailer used to buy on the spot and the distributor was stocked for reasons the original message only hints at. With that link broken, anyone setting up a store without their own stock loses control over the product and over delivery times. It's the point another participant develops more clearly: if you depend on others doing their job the way you think they should, you don't have a business, you have a bet.
The mistake of selling 40% cheaper
One of the most repeated warnings is commercial, not financial. Pricing everything 40% below the competition is a brutal mistake: there are buyers who associate low prices with inferior products or outright with a scam. The recommendation is to go 10% lower and always present it as a promotion, so it doesn't look like the store's normal price.
The second warning is about positioning. If price is your only argument, the customer you attract is the one who doesn't value their time and will move on to the next seller who undercuts you by a cent. With that profile, you can never raise prices. And without margin, advertising eats up any profit before it even exists.
Abandoned carts and the four-euro shipping fee
The trickle of abandoned carts — people who register, enter their address and leave without paying — has an explanation the affected person hadn't considered: some people fill their cart just to see how much the total comes to and compare. Knowing this doesn't fix it, but it changes how you read the statistics.
The emotional trigger is shipping. A customer complains that four euros in shipping costs is too much, when actual transport costs more than seven and the store absorbs the difference. The announced response is to raise prices and offer free shipping. It's a decision made with your gut, not with a spreadsheet.
What the numbers say about a one-month-old business
The underlying question — how much to lose before closing — allows very different answers depending on the business. There are initial losses trinc by stable profits, rollercoaster results with a positive long-term average, and decade-long success stories that one day stop working forever. Without knowing the available capital, the magnitude of losses, fixed costs and future expectations, any advice is just hot air.
The most pessimistic calculation in the conversation is blunt: if, with the stars aligned, the business doesn't even yield an average salary, the problem isn't the waiting time, it's the model. And the timeframe for recovering capital in serious businesses is no less than two years.
The outcome: a fight with distributors and everything on hold
The end of the story, months later, is not a victory. A serious confrontation with suppliers — some threatened to remove from the system anyone who didn't buy every week, others had 80% of the catalogue out of stock —, family problems and a conflict with the authorities led to putting absolutely everything on hold. The business was left in pause, waiting to see how the situation evolves.
The conclusion hanging in the air is uncomfortable: there is no universal number for a prudent waiting period. What exists is control over the supply chain, the real margin, and the ability to endure the bleeding without making decisions in anger. Everything else is waiting for the storm to pass while watching the visit counter.
Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication.
Read the full discussion (94 replies).
A Barrabés executive warns: budgeting an online store below the cost of a physical one guarantees failure. Stock, marketing and the 1% conversion rate make it…
An entrepreneur proposes breaking down any activity into inputs, processes and outputs using checklists. The theory promises job creation, but the practical side is missing.