Amazon restricts shipping depending on product and seller

Shopping on Amazon Germany or the UK works fine until the seller is third-party or the product falls into sensitive categories, according to users in the discussion.

English · Original discussion in Spanish · Published

Amazon restricts shipping depending on product and seller
Amazon doesn't block countries: it blocks products and sellers

Shopping on Amazon Germany, the UK or France with a Spanish account works. Until it stops working. The key, according to those taking part in the discussion, is not the border or customs: it's who is selling the item and what the item is. Anyone who has bought electronics, video games or accessories on the British domain for years knows it; anyone who has tried to get hold of a food supplement or a German Rubik's cube knows it too.

The pattern they describe is simple. If the seller is Amazon or a third party using the platform's own logistics, the international shipment usually goes through, they say. If it's an external seller, most of the time it doesn't. And if the product falls into the categories that export laws consider sensitive —chemicals, solvents, oils, weapon parts, children's items, perfumes, food—, the order is dropped even when the seller is Amazon itself, some users maintain.

Which products don't cross the border

The list of exclusions they recount is longer than it seems. Natural supplements in pill form that are sold in Spain but are not in the Spanish catalogue: blocked. Rubik's cubes and German wooden games at prices far below Spanish ones: blocked. Baby items, children's products, perfumes, some electronics. The reason they point to is not a logistical whim. The United States applies export rules that classify many categories as sensitive, and the European subsidiaries would replicate country-by-country sales protocols.

The error the shopper sees rarely explains anything, according to the accounts. A message appears saying the item cannot be shipped to the given address, or simply an error code with no further context. Sometimes an email arrives confirming the transaction is not possible. There is no advance warning on the product page, they say. The practical way to check, according to one user, is to simulate the purchase and see whether the cart accepts the address.

The Spanish domain changed the game

Some maintain that the launch of the Spanish subsidiary coincided with the end of cross-border bargains in electronics and video games. The argument they make is commercial: before the local domain existed, Spanish shoppers relied on the British or German one with no domestic competition. After that, the platform would have incentives to redirect traffic to its own subsidiary. Others deny the veto and point to something more prosaic: the pound has been falling for months and purchases on the British domain are still being made today without any problem, they claim.

The discrepancy isn't settled with impressions. It's settled by looking at the product page, the line stating who ships it and who sells it, and choosing the cheapest shipping method when available, as advised in the thread. That's where half the conspiracy theories fall apart and the other half appears: the one that depends on each country's export regulations.

Cars, type approval and the myth of the savings

The extreme example doing the rounds is the automobile. Buying a car in the United States is cheaper, but the savings evaporate in the process, according to one user: getting it type-approved for driving in Spain requires translating paperwork and adapting elements such as the colour of the lights, the additional brake light or the indicator rhythm. The type-approval bill comes to around 500 euros if the vehicle is European, and shoots up to 2,000 or 3,000 euros if it comes from the United States, according to that same estimate. Anyone buying new from a dealership saves part of the process because the seller itself makes the modifications at a lower price, they add.

The parallel with the rest of the catalogue is obvious: the original price is not the final price. Customs, type approvals and sales protocols eat up the difference. The open question is how much of that extra cost is real regulation and how much is commercial margin dressed up as legal compliance.

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Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (21 replies).

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