Looks like this post is about KYC, this is what we know:
KYC is on public release except for these circumstances:
- New users need 30 mining sessions ( a session is 1 day of mining)
- Some accounts have been flagged for policy violations. If you think this is a mistake you can request investigation at KYC Application Access Feedback Form.
Where you're not eligible it simply says there's no slot available.
Must be over 18 to pass
Q: My application has been processing for weeks/months!!!
A: Your application failed or had an error. You may be able to try again. We don't know when that will be available.
Q: I filled in the form and not heard back
A: Investigating these cases is currently postponed.
Source
the most recent development update
Founder's essay about human powered Identity Verification
April 2023 KYC frequently asked questions
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