DIGI's €50 savings split customers in Spain

DIGI offers half the price of major Spanish carriers, but mobile outages, CGNAT issues and limited fiber coverage divide users between savings and frustration.

English · Original discussion in Spanish · Published

DIGI's €50 savings split customers in Spain
DIGI costs half as much, but not everyone finds it worth it

Is switching to DIGI worthwhile? Based on a thread open for nearly a year in Consumo responsable (Responsible Consumption), the answer depends on three factors: whether proprietary fiber reaches your home, if usage is domestic or intensive, and tolerance for mobile line cuts. The longer answer reveals two opposing narratives that remain unchanged.

On one side are the converts. Some pay **€29 per month** where they previously paid €93 with Movistar. Others bundle fiber and six unlimited data lines for **€51**. A third saves **€50 a month** while running a home server without issues. The arithmetic is undeniable, and they know it: "Don't switch to DIGI, just in case prices go up," jokes one user, happy others look away.

The problem of unavailable fiber

The flagship offer, allowing **€15** for fiber and mobile, relies on proprietary fiber. However, it is not available everywhere. Many homes only have resold fiber, making the price less attractive. This geographic fine print explains many radically different experiences shared here.

Those who have it defend it unequivocally: symmetric connection, real speeds exceeding contracted rates, and no problems in a year and a half. Those without it take solace in still saving money, albeit less.

Mobile service, a weak point

Mobile lines are another story. DIGI lacks its own network, relying on a wholesale operator. According to several testimonials, this results in **cuts of about five minutes** appearing unexpectedly during saturation periods, more frequently than desired. "Until you feel like the line resets," describes someone experiencing it daily.

Additionally, IP rotation with the router on triggers security alerts when accessing email or social media. The voicemail box reactivating itself is a classic issue pushing some back to O2.

CGNAT: One euro changes everything

The most repeated advice in the thread is adding Internet Plus for **one euro more per month** to avoid CGNAT. Users report connection issues disappear after doing so. Those who don't face difficulties with online gaming or specific services.

The paradox is that the cheap product needs an extra to work as expected. Nothing serious, but good to know before signing up.

Price wars and big telco narratives

The thread also shows distrust toward dominant telecoms. A suspicious call is described: someone claiming to be from DIGI announces a price hike and suggests switching to major operators. The victim concludes it was a customer acquisition attempt. "Big telcos dislike affordable products," summarizes one user.

With O2 as a recurring alternative—**€30** for fiber and two mobiles—and Simyo well-rated for mobile, options narrow. The question isn't if DIGI is cheap, but if savings outweigh the fine print.

Ultimately, the honest conclusion remains: you get what you pay for, though some pay euros for cents. And then there are those who switched to Starlink and laugh at everyone.

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Summary of a discussion on Burbuja.info - Foro de economía, actualidad y política., translated from Spanish and reviewed before publication. Read the full discussion (61 replies).

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